● Help
Support
Need help with Dabke? Most answers are below. If you can't find what you need, email us at learndabkeapp@gmail.com and we'll get back within two business days.
Privacy questions
See the Privacy PolicyCommon questions.
How do I cancel my Pro subscription?+
Cancel any time from your platform's subscription settings. Your access stays until the end of the current paid period.
iOS: Settings → [your name] → Subscriptions → Dabke → Cancel Subscription.
Android: Play Store → menu → Subscriptions → Dabke → Cancel.
iOS: Settings → [your name] → Subscriptions → Dabke → Cancel Subscription.
Android: Play Store → menu → Subscriptions → Dabke → Cancel.
How do I delete my account?+
Open Dabke → Profile → Sign out → Delete account. We'll remove your profile, progress, attempts, and uploaded videos from our production systems within 30 days. If you'd rather we delete your account manually, email learndabkeapp@gmail.com from the address on your account and we'll handle it.
I bought Pro on iOS — does it work on Android?+
Subscriptions are tied to the platform store account that purchased them. An iOS purchase works on any iOS device signed in to the same Apple ID. Cross-platform restore between iOS and Android isn't supported by the underlying stores, sorry.
The AI gave me a low score on a move I clearly nailed — what gives?+
The AI is guidance, not a judge. It picks up on timing, footwork, posture, and energy — but real-world dance is contextual. If a take feels off to the AI, try filming from a side angle, framing waist-down, and dancing on the 1 (the kick beat) rather than on the off-beat. If it's consistently wrong, email us a clip and we'll dig in.
Sign in with Apple isn't working.+
Make sure you're signed into iCloud on the device (Settings → [your name]). If Apple sign-in still fails, sign in with email + password instead and email us — we'll investigate the OAuth side.
Sign in with Google takes me back to a Google error page.+
Try clearing the in-app browser's cookies for
accounts.google.com and trying again. If you're using a school or work Google account, OAuth may be blocked by your admin — try a personal Gmail account.Can I learn dabke if I've never danced before?+
That's exactly who Dabke is for. The first lesson is just finding the beat — no footwork. You build up move-by-move from there.
Why am I being asked to set my display name during onboarding?+
We pre-fill it from the name your provider (Apple/Google) sends us, but you get to confirm or change it so it shows up the way you want on the home screen.
● Still stuck
We answer every email.
Send us the issue, what you tried, and a screenshot if you have one. We aim to reply within two business days.
Email support